Spitch is a global provider of B2B and B2C Conversational AI solutions, headquartered in Switzerland since 2014 with a presence in many countries across Europe and North America. Specializing in Natural Language Processing (NLP), Artificial Intelligence (AI), and Machine Learning, Spitch offers end-to-end products such as virtual assistants, voice biometrics, speech analytics, chat platform, and agent assistant suite.
The company's solutions are designed to process customer interactions automatically, support contact center agents, and improve customer and employee experiences. A key aspect of Spitch's service is data protection, offering flexible hosting options for their software. They have a strong reputation for quality and precision, typical of Swiss products, and their solutions are used by major organizations including Tier 1 Swiss banks.
Spitch's technology is geared towards providing quick cost savings and customer experience improvements, with a focus on Conversational AI's growing market importance.
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