Gladly is a customer service platform founded in 2014, headquartered in Millbrae, California. The platform offers various support including voice, self-service, chat, and social platforms.

It emphasizes a single view of customer details and conversations across channels, aiming to improve customer journey visibility. Gladly is utilized by companies like Hyatt, TUMI, JOANN, Godiva, and Native Shoes, and is known for reducing tech costs, improving agent efficiency, and driving revenue growth. It integrates with leading ecommerce platforms, emphasizing security and scalability. TheeLightHouseNetwork is tagged under customer service.

Recent brand deals include MinuteFood, Pillar of Garbage, Extra Credits, Incognito Mode and Jessie Gender. You can request access to our brand deal research below for a complete report.