BetterHelp, founded in 2013 by Alon Matas and Danny Bragonier, is a subsidiary of Teladoc Health. Headquartered in Mountain View, California, it offers online mental health services worldwide.
BetterHelp provides online counseling and therapy services through web-based interaction, phone, and text communication. It faced controversies regarding unfair pricing, customer data sharing with third parties, and discrepancies in advertised services. In 2023, the FTC issued a proposed order banning BetterHelp from sharing consumers' health data and requiring a $7.8 million settlement for privacy breaches.
BetterHelp's revenue reached $700 million in 2021, serving over 2.5 million people with over 20,000 therapists.
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